Getting Started with Shadow PC Gaming

Requirements and FAQs

Introduction with Shadow PC Gaming

General

Technical Assistance - General

Resolution & Image Quality

Software Setup

Connection & Network

Performance Issues

Storage

Known Issues for Shadow

Mice, Keyboards, and Other Peripherals

Error Messages

Error code and message directory

U-100 to U-299: An issue happened with the update services

S-102: Shadow has detected a protected video that we cannot display

V:101 - Shadow gets a timeout error

R:200: The streaming server version is too old

L:104 - Sorry, an issue happened when receiving the stream

R:108, R:109, and R:110 - An issue happened when connecting to your Shadow

G:468 - Your Shadow is under maintenance

U-299 - Sorry, an issue happened with the update services in your Shadow PC

R:103 - Temporary problem during connection

Sound & Microphones

Authentication

Technical Assistance - Apps, Ghost, and Box

Getting Started with Shadow PC Enterprise

Getting Started with Shadow Drive

Account Management

Contact Support

L:200 / 500 - Try to start again in a few minutes

Updated