About automatic shutdown and Shadow PC

After long periods of inactivity, Shadow PC will automatically shut itself down. This feature helps prevent hardware damage, prioritize power conservation, and uphold our Rules and Restrictions. Windows will shut down when the automatic shutdown mechanism is triggered. To avoid losing your work, shut down Shadow PC when it's not in use.

Note: The automatic shutdown timer is dynamic. During an incident, periods of high demand, or peak hours, the timer may change to accommodate users.

Automatic Shutdown Behaviors

Shadow PC has two different automatic shutdown behaviors: online shutdown and offline shutdown.

• Online shutdown: Shuts down Shadow PC when you are connected and no input has been detected.

• Offline shutdown: Shuts down Shadow PC when your stream is closed or disconnected.

Online Shutdown

Occurs when Shadow PC remains active while the stream is left open. A warning will appear when the Shadow application is streaming, but there has been no user interaction for a period of time (e.g., no keyboard, mouse, or controller input). Without any input from the user, Shadow PC will shut down. To remove or prevent the warning from appearing, use Shadow PC or shut it down when it is not in use.

Offline Shutdown

Occurs when Shadow PC remains active after the stream is closed. A warning will appear immediately when you close the stream without shutting down Shadow PC. To prevent Shadow PC from shutting down, resume your session soon.

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