Getting Started with Shadow PC Gaming

Getting Started with Shadow PC Enterprise

Getting Started with Shadow Drive

Introduction with Shadow Drive

Features and Settings

Account Management

Contact Support

What is Shadow?

Updated 

Shadow includes two main services at the moment: Shadow PC and Shadow Drive.

Shadow PC is a complete Windows PC in just one click.

It includes three different brands:

  • Shadow PC Gaming: your new cloud gaming PC for all your gaming needs (see more information on the Shadow PC Gaming Offers).

  • Shadow PC Pro: powerful, simple, and flexible, for creators and professionals (see more information on the Shadow PC Pro Offers).

  • Shadow PC Enterprise: our cloud-based solution to manage and deploy your company’s fleet (see more information on the Shadow PC Enterprise Offers).

Note: Shadow is only available in the United States and in the following countries: Canada, the United Kingdom, France, Belgium, Switzerland, Luxembourg, Germany, Austria, the Netherlands, Sweden, Denmark, Italy, and Spain.

Shadow Drive is our European-based and hosted solution for online storage, available as a free service with up to 20GB of storage and as a premium service with storage of up to 2TB.

⚠️ Shadow Drive is only available in Europe for now and not yet available in the United States and Canada.

See our different sections for more information:

Shadow PC

Shadow Drive

How to receive help

Shadow PC

What is Shadow PC?

Shadow PC is a cutting-edge cloud-based service designed to provide users with access to a high-performance fully functional Windows 10 environment to their devices, regardless of local hardware limitations, enabling them to run resource-intensive applications and games on various devices in the form of our Shadow PCs.

Note: It is possible to upgrade to Windows 11 depending on your offer.
Please see our related articles for more information:

Shadow PC Key Features:

  • High-Performance Computing: Shadow PC offers robust computing power, allowing users to engage in demanding tasks such as gaming and resource-intensive software.

  • Full Windows 10 Environment: Users have access to a complete Windows 10 desktop, providing a familiar and versatile computing experience.

  • Resource-Intensive Applications: Beyond gaming, Shadow PC supports running software that typically requires powerful hardware making it an ideal solution for professionals and businesses that are on the lookout for alternative solutions to a classic PC setup.

Shadow PC Supported Devices/Platforms and OS:

Shadow PC is compatible with a range of devices, including Windows, Mac, and Linux computers, as well as various iOS/Android mobile platforms, Raspberry Pi and Meta Quest VR visors.

You can see all of our applications on our download page.

Additionally, it is possible to access your Shadow PC directly via your browser (see Shadow PC in Browser - FAQ).

Check our articles for detailed system requirements to ensure optimal performance:

Shadow PC Rules & Requirements

If you intend to use Shadow PC, we recommend to ensure that:

How Shadow PC Works:

To access Shadow PC, users need to sign up for an account and connect to a virtual machine hosted on remote servers.

The service utilizes advanced streaming technology to provide a real-time, seamless experience.

Note: Ensure that your local device meets the specified hardware and software requirements for optimal performance.
To find more about minimum requirements please refer to the following articles:

Setting Up Shadow PC:

Account Creation: Visit our Shadow PC website and create an account.

Application Installation: Download and install our Shadow PC application on your local device.

Note: You can follow the instructions from our installation guides:

Connecting to the Virtual Machine: Follow the on-screen instructions to connect to your virtual machine.

Troubleshooting Tips: Should you encounter issues, feel free to consult our Discord or contact our support.

Shadow Drive

What is Shadow Drive?

Shadow Drive is our European-based and hosted solution for online storage, available as a free service with up to 20GB of storage and as a premium service with storage of up to 2TB.

Shadow Drive Key Features:

  • Shadow Drive is a secured and affordable online-storage solution built in partnership with Nextcloud, the world-leading open-source file-sharing platform.

  • It allows you to store and manage your data while keeping it synchronized and accessible from anywhere. Data will be available via the web, desktop, and mobile apps.

  • Shadow Drive is fully secured through traffic encryption and will be available in all markets Shadow operates in, through servers European owned and based.

  • The solution is available for free with up to 20GB of storage, while a premium version of the service is available with 2TB available.

Shadow Drive Supported OS:

Shadow Drive is compatible with a range of devices, including Windows, Mac, and Linux computers, as well as the iOS and Android mobile applications.

You can see all of our applications on our download page.

Additionally, it is possible to access Shadow Drive directly via your browser.

Check our article for detailed system requirements to ensure optimal performance: System and Device Requirements for Shadow Drive.

Shadow Drive Rules & Requirements

If you intend to use Shadow Drive, we recommend to ensure that:

Setting Up Shadow Drive:

Account Creation: Visit our Shadow PC website and create an account.

Application Installation: Download and install our Shadow Drive application on your local device.

Note: You can follow the instructions from our installation guide.

Synchronizing your first files and folders: Follow the instructions from our installation guide, step 4 to synchronize your first files and folders.

Troubleshooting Tips: Should you encounter issues, feel free to consult our Discord or contact our support.

How to receive help

You can find more information in the related FAQs to our services:

You can also have a look at the other articles from our Helpcenter:

If you cannot find the answer to your question, you can contact our Support Team.

Do not hesitate to join us on Discord as well: https://shdw.me/discord_global.