Getting started with Shadow
Updated
Thank you for your trust!
Have you received an invitation from the administrator of your Shadow account?
Follow the steps in this article for help setting up your Shadow:
Shadow Installation
Create your account
Open the invitation email you received
Click on the link in the email inviting you to create an account
Create your password
Download Shadow onto your devices
Shadow is available on devices with Windows, macOS, Android, iOS, and Ubuntu operating systems.
You can check if your operating system is compatible on our page Device Requirements for Shadow.
If you want to use our VR application, we invite you to follow the instructions in this article: How to set up Shadow VRGo to the "downloads" page on our website
Find the operating system of your device
Click on "Download" right to the corresponding operating system
Log in and authorize your device
To log into Shadow, you need the same email and password that you used to sign up.
Open the Shadow application
Click on "Login with browser"
Type in the email and password linked to your Shadow account
Go to your mailbox to get your authentification code.
Authentication emails may take up to 10 minutes to appear in your inbox
To enhance security with your Shadow, an authentication code is required each time you log into a new device.Type in or copy and paste your authentification code
Click on "Continue with Shadow" and follow the instructions on your screen.
Set up your Shadow
You're moments away from streaming Shadow. Before you click on "Start", check out the other settings available in the Shadow Launcher and connect your USB devices.
We've provided a list of articles below to help:
FAQ
Still have questions after reading this article?
Feel free to check out our other articles.
You can also contact Shadow support via our form.