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Getting Started with Shadow PC Gaming
Requirements and FAQs
Introduction with Shadow PC Gaming
General
Technical Assistance - General
Resolution & Image Quality
Software Setup
Connection & Network
Performance Issues
Storage
Known Issues for Shadow
Mice, Keyboards, and Other Peripherals
Error Messages
Sound & Microphones
Authentication
Technical Assistance - Apps, Ghost, and Box
Getting Started with Shadow PC Enterprise
Getting Started with Shadow Drive
Account Management
Contact Support
Technical Assistance - General
If you're experiencing technical issues, these guides can help you identify the cause and find a solution.
Connection & Network
- Using an Antivirus or Firewall with Shadow
- Can I use a VPN with Shadow?
- How to make your firewall compatible with Shadow
- Maximum bitrate and bandwidth configuration
- Best practices to improve latency
- Streaming preferences explained (TCP & UDP)
Error Messages
- S:101 - An Issue Happened with the Streaming Services
- L:201 / L:202 - Our services are experiencing overload at the moment
- R:105 - Unfortunately Windows encountered a crash
- R: 2 - Launcher error
- S:103 - Update Your Graphics Drivers in Shadow
- R:101 You've connected to your Shadow from another device
Mice, Keyboards, and Other Peripherals
- Set up a PlayStation controller on Shadow PC
- Shadow PC keyboard layout or language mismatch
- ShadowUSB installation for .Appimage & .deb
- USB Peripherals not forwarding to Shadow PC
- How to connect a controller to Shadow PC
- How to connect a USB device to Shadow PC