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Getting Started with Shadow PC Gaming
Requirements and FAQs
Introduction with Shadow PC Gaming
General
Technical Assistance - General
Resolution & Image Quality
Software Setup
Connection & Network
Performance Issues
Storage
Known Issues for Shadow
Mice, Keyboards, and Other Peripherals
Error Messages
Sound & Microphones
Authentication
Technical Assistance - Apps, Ghost, and Box
Getting Started with Shadow PC Enterprise
Getting Started with Shadow Drive
Account Management
Contact Support
Technical Assistance - General
If you're experiencing technical issues, these guides can help you identify the cause and find a solution.
Connection & Network
- Can I use a VPN with Shadow?
- Shadow X Freebox Delta
- About the Usage Stats Panel
- Best practices to improve latency
- Maximum bitrate and bandwidth configuration
- Streaming preferences explained (TCP & UDP)
Error Messages
- G:468 - Your Shadow is under maintenance
- R:103 - Temporary problem during connection
- L:200 / 500 - Try to start again in a few minutes
- V:101 - Shadow gets a timeout error
- R:200: The streaming server version is too old
- U-299 - Sorry, an issue happened with the update services in your Shadow PC
Mice, Keyboards, and Other Peripherals
- ShadowUSB installation for .Appimage & .deb
- Set up an Xbox controller on Shadow PC
- USB Peripherals not forwarding to Shadow PC
- Set up a PlayStation controller on Shadow PC
- How to connect a controller to Shadow PC
- How to connect a USB device to Shadow PC
