
How can we help?
Technical Assistance - General
If you're experiencing technical issues, these guides can help you identify the cause and find a solution.
Connection & Network
- Can I use a VPN with Shadow?
- Shadow X Freebox Delta
- About the Usage Stats Panel
- How to make your firewall compatible with Shadow
- Best practices to improve latency
- Shadow and IPv4/IPv6 Compatibility FAQ
Error Messages
- G:468 - Your Shadow is under maintenance
- R:103 - Temporary problem during connection
- L:200 / 500 - Try to start again in a few minutes
- U-206 - Sorry, an issue happened with the update services in your Shadow PC
- V:101 - Shadow gets a timeout error
- R:200: The streaming server version is too old
Mice, Keyboards, and Other Peripherals
- ShadowUSB installation for .Appimage & .deb
- Set up an Xbox controller on Shadow PC
- Shadow PC keyboard layout or language mismatch
- Set up a PlayStation controller on Shadow PC
- How to connect a controller to Shadow PC
- USB Peripherals not forwarding to Shadow PC
