How can we help?
Getting Started with Shadow PC Gaming
Requirements and FAQs
Introduction with Shadow PC Gaming
General
Technical Assistance - General
Resolution & Image Quality
Software Setup
Connection & Network
Performance Issues
Storage
Known Issues for Shadow
Mice, Keyboards, and Other Peripherals
Error Messages
Sound & Microphones
Authentication
Technical Assistance - Apps, Ghost, and Box
Getting Started with Shadow PC Enterprise
Getting Started with Shadow Drive
Account Management
Contact Support
Technical Assistance - General
If you're experiencing technical issues, these guides can help you identify the cause and find a solution.
Connection & Network
- About the Usage Stats Panel
- Can I use a VPN with Shadow?
- Shadow and IPv4/IPv6 Compatibility FAQ
- What's the difference between 2.4GHz and 5GHz?
- How to make your firewall compatible with Shadow
- Shadow X Freebox Delta
Error Messages
- S:101 - An Issue Happened with the Streaming Services
- S:103 - Update Your Graphics Drivers in Shadow
- R:101 You've connected to your Shadow from another device
- R:108, R:109, and R:110 - An issue happened when connecting to your Shadow
- U-204 - Sorry, an issue happened with the update services in your Shadow PC
- G:468 - Your Shadow is under maintenance
Mice, Keyboards, and Other Peripherals
- How to connect a USB device to Shadow PC
- How to connect a controller to Shadow PC
- Set up an Xbox controller on Shadow PC
- ShadowUSB installation for .Appimage & .deb
- Shadow PC keyboard layout or language mismatch
- Set up a PlayStation controller on Shadow PC